At Reach Technologies, we pride ourselves on being your one-stop-shop for printer repair service and solutions so that you can stay focused on your business. Our highly-trained printer repair service technicians are certified to provide maintenance and repair services. We work on a large variety of printers, copiers, fax machines, and plotters. Our technicians are incredibly knowledgeable in diagnosis issues and providing expedited solutions for a variety of printer and copier brands. Reach Technologies utilizes state of art service software tool. These tools enable us to track service tickets from initial input to closure.
We take pride in ensuring your resolutions move fast so that you can get back to business! Before we send a tech out to your business our customer service team will contact you to set up a service time. We do this to provide an ETA (estimated time of arrival) because we understand that you don’t want to be waiting and wondering when someone will show up. Additionally, we maintain a large inventory of service parts in our main warehouse and all service vehicles so you don’t have to wait for shipping. This method has been proven to save our customers both time and money.
We are an authorized service center for HP, Copystar/Kyocera, Lexmark, Brother, KIP, Oki and Xerox printers.
Our Printer Repair Service Goal:
- Resolve your printer and copier issues in a timely manner
- Providing accurate ETA’s for technicians
- Provide 1st time system repair resolution that are pain-free
- Reduce shipping times and costs by keeping in-demand products on hand for services
- Meet our standard customer service level requirements
- Supply a 100% satisfaction guarantee on all services provided